Tripadvisor Workshop on 26 April 2017 at Impiana KLCC Hotel
Tripadvisor Workshop Agenda – 26 April 2017, Impiana KLCC
Hotel
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Time
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Agenda
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8.15 am
|
Morning breakfast
|
|
9.00 am
|
Speech from En. Azrin Kamaluddin (COO)
|
|
9.10 am
|
Speech from Mr. Stephan Gnangi (Group GM)
|
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9.20 AM
|
TripAdvisor for Travelers and Your Business
Know better, Book better, Go better
|
|
9.40 AM
|
Basic Listing VS Business Listing
The Features and Benefits of Business Listing
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|
10:15 AM
|
Coffee break
|
|
10.30 AM
|
What is Business Advantage?
Let’s log in and explore your Business Advantage access
Discussion & Implementation of BA features
-
Contact Links
-
SO & Announcement
-
Favourite Review
-
Review Guidelines. What is considered fraud?
-
Ranking Algorithm
|
|
12:00 noon
|
Discussion & Implementation of BA features
-
Review Express
-
Competitor Set
-
Implementation
|
|
12:30 noon
|
Lunch
|
|
1:30 PM
|
Games
Discussion & Implementation of BA features
-
Analytics Suites
|
|
3:00 PM
|
-
Demand Trends
-
Favourite Photos
-
Cover Photos
Q&A
|
|
4:00 pm
|
Basic Insights and Optimization for Restaurants and Outlet listings
Raising a Customer Support Ticket & Manage User Access
MUST KNOW: Tripadvisor
Insights
Q&A
|
|
5.00 pm
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End of the Workshop
|
Property
|
Attendees Name
|
Attendees Designation
|
Attendees Email
|
Attendees Telephone
|
|
1
|
Impiana KLCC Hotel
|
Ms. Sunita Kaur
|
Executive Secretary
|
sunita.kaur@impiana.com
|
+603 2147 1111
|
2
|
Impiana KLCC Hotel
|
Ms. Nicolette Ng
|
Marcom Manager
|
+603 2147 1111
|
|
3
|
Impiana Hotel Ipoh
|
Ms. Melissa Chan
|
Marcom Manager
|
+605 255 5555
|
|
4
|
Impiana Resort Patong
|
Mr. Doeke Bonga
|
General Manager
|
+66 76 340 138
|
|
5
|
Impiana Resort Patong
|
Ms. Onuma Wihok
|
Rooms Division Manager
|
onuma.wihok@impiana.com
|
+66 76 340 138
|
6
|
Impiana Private Villas Kata Noi
|
Mr. Doeke Bonga
|
General Manager
|
+66 76 330 770
|
|
7
|
Impiana Hotel Senai
|
Tengku Fazial Ahmad
|
General Manager
|
||
8
|
The Villas Bali Hotel & Spa
|
Ms. Holly Scarrabelotti
|
Spa Manager
|
+62 361 730840
|
|
9
|
The Villas Bali Hotel & Spa
|
Ms. Puspita Wardani
|
Marcom Manager
|
+62 361 730840
|
|
10
|
The Villas Bali Hotel & Spa
|
Ms. Puspadi
|
Director of Sales
|
+62 361 730840
|
|
11
|
Impiana Hotels, Resorts & Spas
|
En. Azrin Kamaluddin
|
Chief Operating Office
|
+60321416233
|
|
12
|
Impiana Hotels, Resorts & Spas
|
Mr. Stephan Gnagi
|
Group General Manager
|
+60321416233
|
|
13
|
Impiana Hotels, Resorts & Spas
|
Ms. Aida Rashid
|
Group Director of Sales & Marketing
|
+603 21416233
|
|
14
|
Impiana Hotels, Resorts & Spas
|
Ms. Jennifer Thor
|
Group Director of Sales
|
+60321416233
|
|
15
|
Impiana Hotels, Resorts & Spas
|
Mr. Jeff Tai
|
Cluster Revenue Manager
|
+603 21416233
|
|
16
|
Impiana Hotels, Resorts & Spas
|
Mr. Redzuan Ahmad
|
Cluster Revenue Executive
|
+603 21416233
|
|
17
|
Impiana Hotels, Resorts & Spas
|
Ms. Judy Mokhtar
|
Director of Hotel Project Development
|
+603 21416233
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